Aaveli ("Aaveli", "we", "us"), operated by Averixforge, is a women's health and wellness app. We know your cycle, mood and health information is deeply personal. This policy explains what we collect, why, how we protect it, and the control you have. By using Aaveli you agree to this policy.
What we collect How we use it Consent Storage & security Sharing & third parties Your rights Delete your data Retention Children Contact
1. Information we collect
Account information
- Email address and/or phone number — used to create your account and send one-time login codes (OTP).
- Sign-in identifiers if you use Google or Apple sign-in (your name and email as provided by that service).
Profile & health information you provide
- Name (optional), age/date range, wellness goals, and health conditions you choose to add (e.g. PCOS).
- Cycle & health data — period dates, cycle length, symptoms, moods, and daily wellness logs you enter.
- Messages you send to the in-app AI companion, Ask Aaveli.
Technical & usage information
- Basic device and app information (app version, device type, language) and in-app activity used to keep the app working and improve it.
We do not require access to your contacts, precise location, photos or microphone to use core features.
2. How we use your information
- Provide the service — cycle predictions, insights, reminders and a personalised daily plan.
- Power Ask Aaveli to answer your wellness questions.
- Secure your account (one-time login codes, fraud/abuse prevention, rate limiting).
- Improve reliability and features. We do not use your identifiable health data to sell you third-party products.
3. Consent
We process your personal and health data based on the consent you give when you create an account and enter information. You can withdraw consent at any time by deleting your data or your account (see below). We handle personal data in line with India's Digital Personal Data Protection Act, 2023 and applicable law.
4. How we store & protect your data
- Your account and cycle data are stored on secure servers hosted on Amazon Web Services in India (Mumbai region), protected by encryption in transit (HTTPS/TLS) and access controls.
- Certain sensitive preferences are stored securely on your device. You can add a PIN lock for extra privacy.
- We restrict access to your data to what is needed to operate the service.
5. Sharing & third parties
We never sell your personal or health data. We share limited data only with trusted service providers who help us run Aaveli, and only as needed:
- Amazon Web Services — secure cloud hosting and email delivery of your login codes.
- Google / Apple — only if you choose to sign in with them, to verify your identity.
- Partner & Family mode — if you opt in, a person you invite sees only your cycle status (e.g. phase), never your symptoms, notes or chats. You can revoke access anytime.
- Legal — if required by law or to protect safety and rights.
6. Your rights & choices
- Access & export — export your data from within the app (Privacy & Security settings).
- Correct — edit your profile and logs anytime.
- Delete — delete individual data or your entire account and data.
- Withdraw consent — stop using and delete your account.
7. Delete your account & data
You can permanently delete your account and all associated data at any time:
- In the app: Profile → Privacy & Security → Delete account & data.
- By email: write to support@aaveli.com from your registered address and we will delete your data within 30 days.
See our account deletion page for step-by-step details.
8. Data retention
We keep your data while your account is active. When you delete your account, we delete your personal and health data from our active systems, and from backups within a limited period, except where the law requires us to keep certain records.
9. Children
Aaveli is intended for users who are of an appropriate age to consent to processing of health data under local law (18+, or with verifiable parental consent where permitted). We do not knowingly collect data from children below the applicable age. If you believe a child has provided us data, contact us and we will remove it.
10. Changes to this policy
We may update this policy as Aaveli evolves. We'll post the new version here and update the date above; significant changes will be notified in-app.
11. Contact us
Questions or requests about your privacy? Email support@aaveli.com. Aaveli is operated by Averixforge, India.